Car Auto Xpert facilitates service bookings and SOS support through a network of independent garages and partners. As a service facilitator, our refund policies are designed to be fair and transparent while also protecting the integrity of our operations and partners.
Refunds may only be considered under the following circumstances prior to service redemption:
If approved:
Car Auto Xpert will coordinate the refund if applicable.
For any refund-related concerns, please contact:
Note: This policy may be updated periodically. Continued use of the Car Auto Xpert platform after changes implies acceptance of the revised terms.